Partner Manager Job at Computacenter – Western Cape
The successful individual will be responsible for delivering Partner Management, Business Management, Commercial and Program management with our key partners within the Managed and Professional Services businesses across our International business.
The role is highly varied and will operate across the Computacenter Group to manage sales opportunities requiring partner outcomes, interfacing with a number of sales, service management and customer solution design teams.
This position does not carry line management responsibility, and will have no direct reports.
To work with Sales, Service Management and Solution Design teams to develop Partner Service outcomes, by developing partner relationships, commercial management of the solution, contract and SoW management.
To understand, develop, retain and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments.
To commercially manage the partner eco-system, that drives competitive advantage for our business and provides our customers with long term value. Developing frameworks, agreements and pricing strategies that keep us relevant and competitive in the market.
To understand and drive the service catalogue across both business and service lines that enable us to drive partner outcomes across the scope of the business, both domestically and internationally.
Provide regular measurement and monitoring to ensure commercial and contractual risks are mitigated and managed.
Drive our partner eco-system to deliver Continual Service Improvement, balancing costs and quality appropriate to the service and customer requirement.
Will be working with a UK & DE team remotely
The Ideal Candidate
Experience of managing a partner, or partner eco-system for commercial and contractual purposes across International business.
Experience of managing multiple stakeholders to drive programmatic success
Experience of working in an international business with multiple service lines
Proven experience of delivering high standards of customer service
Excellent interpersonal, literacy and numeracy skills and ability to build relationships at all levels
Excellent commercial management skills, with proven track record
Ability to learn, develop and grow in a fast paced environment
Willingness to ‘get things done’, with a high level of adaptability and flexibility
Excellent presentation and communication skills with the ability to proactively engage with internal and external contacts
Highly motivated with a proactive approach to personal development, with a ‘growth mindset’
Positive and proactive attitude with a drive for continual improvement
About the Company
Company: Computacenter –
Company Location: Western Cape