Commercial Order Manager Job at Computacenter – Western Cape
To work with the Sales, Service Management and Solution Design teams to develop Partner Service outcomes, by developing partner relationships, commercial management of solution, contract and SoW management.
To understand, develop, retain and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments.
To commercially manage the partner eco-system, that drives competitive advantage for our business and provides our customers with long term value. Developing frameworks, agreements and pricing strategies that keep us relevant and competitive in the market.
Responsible for obtaining and reviewing partner proposals / quotations, assessing cost models and proposing partner selection methods.
Ensure quotations are processed within specific requested timelines and requirements.
Manage invoice queries with partners
Provide regular measurement and monitoring to ensure commercial and contractual risks are mitigated and managed.
Drive our partner eco-system to deliver Continual Service Improvement, balancing costs and quality appropriate to the service and customer requirement.
Excellent German speaking and reading
Experience of managing a partner, or partner eco-system for commercial and contractual purposes across an International business.
Experience of managing multiple stakeholders to drive programmatic success
Experience of working in an international business with multiple service lines
Ability to work independently and
Proven experience of delivering high standards of customer service
Excellent interpersonal, literacy and numeracy skills and ability to build relationships at all levels
Excellent commercial management skills, with proven track record
Ability to learn, develop and grow in a fast-paced environment
Willingness to ‘get things done’, with a high level of adaptability and flexibility
Positive and proactive attitude with a drive for continual improvement
About the Company
Company: Computacenter –
Company Location: Western Cape