Client Project Executive Job at MMR Research Worldwide LTD – Durban, KwaZulu-Natal
This role is based in South Africa, working directly with the KICR team in the UK, who service global innovation projects. The office in South Africa has a medium sized team of colleagues working across the MMR Group, including other KICR colleagues.
KICR is an innovation agency, an exciting joint venture between FIS Group (Culinary concept and product development) and MMR Group (Global Consumer and Sensory research).
KICR blends culinary creativity (the ability to make amazing products ourselves), with consumer input (placing customers at the heart of innovation) and a strong commercial edge (to ensure what we help create succeeds in market). We’re seeing success with clients of all sizes, from start-ups to the world’s biggest corporates. We’re breaking down innovation barriers and internal silos, opening-up new sector opportunities and bringing a truly agile, creative and inspiring approach to NPD. It’s creativity with a commercial core!
Your primary responsibility is to work with client project managers in the day to day running of projects for key KICR blue chip client ad-hoc projects to ensure a smooth process and excellent client service.
The role will include:
Supporting and assisting in the delivery of key projects to scope, time and budget:
Taking on confirmed projects from KICR and liaising with project manager to scope frame and manage the project from kick off to conclusion
Being a first port of call for internal KICR / family teams in the day-to-day project requirements / questions
Supporting in the drafting / creation of required project documents – kick of meeting presentations, write ups of ideas / session documents, consumer recruitment briefings / questionnaires, project invoicing
Following a project management framework on Monday.com and using tech effectively to streamline efficiencies and the output of reporting against CSFs (Critical Success Factors) during and post project
Researching trends / ingredients / example products to support in project kick off
Attending ideation sessions to manage technology and document outcomes
Setting up projects from templates in Monday.com – ensuring accuracy of information
Setting up project folders and keeping these organised and up to date throughout the project
Liaising with suppliers on project timings / requirements, raising PO’s and managing invoices
Managing project logistics such as booking meetings, arranging couriers, tracking shipments etc.
Priority 2 – Supporting KICR success, best practice and continuous improvement
Sharing best practice and KICR success stories
Contributing to content marketing activities of the KICR Innovation commercial team
Identifying possible improvements to client touchpoints & KICR processes
You will report to a Client Project manager at KICR
You will have strong working relationships with all KICR team
You will work closely with the respective colleagues from across the family businesses when developing project plans and delivering projects day to day.
So, what about you?
You will be a recent graduate with 1 or 2 years’ experience who loves what they do – and is passionate about what we do!
You will be a great team player and flexible in your thinking and delivery.
You will have a challenger mindset, be grounded and have an interest in food and beverage innovation that clients will connect with and respond to.
Alongside demonstrable experience in a similar role ideally within a consulting or research agency we would look for you to display the following:
Strengths / Skills
FMCG experience / knowledge – either as agency or client side
‘Can Do’ attitude
Enjoy working flexibly and adapting when things change
Understanding of the basics of market research
Understand what effective project management frameworks
Understand and be used to using project management technology to support the smooth running of each project e.g. Monday.com
Strong self-management skill set
Great communication skills
Collaborative and good at working with multiple departments/stakeholders
Passion for Innovation and project processes
Natural curiosity and desire to constantly learn and develop oneself
Strong command of Microsoft Office packages, especially PowerPoint
Full training on the ‘KICR way’ and the consultancy toolkit will of course be provided, both via your induction and directly on-the-job.
KICR is offering a brilliant opportunity for the right individual to join what is a forward thinking innovation agency delivering amazing service and success to clients. If you want to be part of the KICR story we’d love to hear from you.
KICR is an Equal Opportunity Employer
About the Company
Company: MMR Research Worldwide LTD –
Company Location: Durban, KwaZulu-Natal